Contact I Love The Smiths AI
How to reach I Love The Smiths AI for support, billing and privacy requests.
Last updated: 2026-11-10
Need help with a video, your credits or your account? Email is the way to reach us.
Email Support
Write to support@ilovethesmiths-ai.org.
What to Include
Tell us the email address you use to sign in, what you were trying to do and what happened instead. A screenshot or the reference shown on a failed video helps.
Common Requests
- Video problems: the result looks wrong, failed to generate or won’t download.
- Refunds: If a finished video has a problem, email support@ilovethesmiths-ai.org and we refund the credits that video used, in money; if only part of a pack was used, the credits not used yet are refunded in money too. Refunds go to your original payment method.
- Account and billing: sign-in, credits, orders and invoices.
- Privacy: deleting your photos, videos or whole account before the automatic 30-day photo deletion.
- Rights concerns: if you believe a video made here uses your image or content without permission, email us the details and we will review it.
Website: https://ilovethesmiths-ai.org